1 hour ticket response
Our team of technicians is devoted to delivering prompt answers to all your questions. We will examine your technical support ticket the second it’s been delivered and will reply back with a solution within less than one hour after the customer support ticket submission. In reality, our average trouble ticket response time is 20 minutes.
A Topflight Help Desk Service
We have a team of web hosting support engineers who are ready to reply to all your queries whenever you are in need of help. Almost all our support engineers have several years of experience in the Linux cloud website hosting industry, so you can constantly count on rapid and accurate answers to your queries.
An Intuitive Help Center
To help you find a quick tip on how you can use a given feature, we have incorporated a very intuitive Help Center section in the Site Control Panel. You can browse through a rich collection of web hosting account management articles and website administration articles, browse our F.A.Q. repository or check our instructional video tutorials.
