Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving superior quality support in good time is our top priority, so we backup each Linux cloud website hosting plan with a 1–hour ticket reaction guarantee. As you post a ticket or drop a message, our customer help support team will try all they could do to generate the most acceptable solution to your issue and to supply you with guidance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any concern you might have to do with JoyHost’s solutions. Now we have techs present all of the time to deliver help when required. You’ll be able to the ticket system or post a message anytime, alternatively you can pick–up the phone or use the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a broad knowledge base into the Control Panel that allows you to acquire handy step–by–step directions any time. Each section of the Control Panel features its own contextual support area showcasing a selection of how–to articles. We have also organized instructional videos to give you a much better visual representation of the simplest way to conduct any given job.