A live chat is a real-time method of communication between a web hosting supplier's support crew and its clients. It is a very efficient method to get some info about the website hosting services or have some issue resolved because you're talking with a live agent. The advantages of using a live chat service rather than calling or opening a support ticket are the reduced possibility of mistakes when you exchange data such as usernames or domain names, the faster response time as the communication is live and the fact that you don't have to stay on the chat all the time - you can do something else while the representative examines the issue in question. Furthermore, you'll be able to become a part of a live chat room from any kind of computer which is connected to the world wide web, avoiding the telephone costs that you'll need to pay when you are calling to a different country.

Live Chat Support in Cloud Website Hosting

We supply a live chat assistance service for all Linux cloud website hosting that we offer and we can help you with almost everything in real time. In case you do not have an account with our company yet, we'll be able to provide you with more information about the plans to help you to get the most appropriate package. In case you are a current client, we will be able to help you with any billing or general issue and with various common technical matters, for instance an email address installation in a desktop e-mail client. In case you can't give us a call for whatever reason or you're in a country where we don't have a local phone number, the live chat is the best choice to get in touch with us. Of course, some matters require longer time to examine and test, so you'll have to open a ticket to our technicians, but nonetheless, we are able to save you time and assist you with various problems on the chat.

Live Chat Support in Semi-dedicated Servers

We have live chat support that is designed for all our potential and present customers. If you are looking for a new website hosting account, you can chat in real time to one of our agents and obtain more info about our Linux semi-dedicated servers so that you can pick the optimal package for your sites. In the event that you already have an account with us, we will be able to assist you in a very timely manner with billing, general and first-level technicalmatters. Although in certain cases you will have to open a support ticket because there are situations that cannot be resolved through a live chat, we will be able to assist you with lots of basic jobs, for example setting up an e-mail account in an e-mail client or redirecting one domain to another one. As a result, you will take advantage of prompt support and you'll save time and effort.