Even though the hosting service provided by the different companies is virtually identical, each provider has got their own platform with its own modifications and ways to complete specific tasks. This is why, a comprehensive knowledge base would be amazingly helpful both for people with no experience and for technically knowledgeable individuals who will ultimately discover how given procedures are done, but will lose precious time in the process. The aim of such a knowledge base is to help make the service fast and easy to use, sparing users loads of time and efforts. The result is more content clients, as they can effortlessly find the information they require, and considerably less work for the client service staff representatives, because usually the vast majority of the queries and difficulties that customers have are already included in the knowledge base. Provided that the articles are adequately written and encompass more topics, you’ll be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you get a cloud website hosting package through us, you’ll be supplied with access to our comprehensive online help documentation where you will find info about just about everything related to our hosting solutions. The topics vary from how to set up an email address on your smartphone, to how to accomplish various things using an .htaccess file. The articles themselves are written in an easy-to-grasp fashion and feature elaborate manuals on how to do a certain task within your Hepsia hosting Control Panel. You can also find info that’s not associated directly with Hepsia, for example one that concerns software apps on your desktop computer. The complete archive of articles will be available in the Help section of the Control Panel, but those that are related to a given Control Panel section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you will be able to discover de facto everything about your account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come with a comprehensive online article repository where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we use. We’ve prepared it on the basis of the feedback that we have assembled from our customers throughout the years and, as a result, our articles deal with specific issues that you could run into and offer the most efficient means of rectifying them, for example getting a 500 Internal Server Error message or not being able to send e-mails from your desktop PC even though you have the correct outgoing mail server settings. The articles are available in every Control Panel section and you can check them whenever you want. They can help you enlarge your knowledge not only about our services, but also about the hosting service in general, as they contain exhaustive guides and general info such as what file permissions or cron jobs are.